McDonald’s announced April 19, 2011 as National Hiring Day in the U.S. McDonald’s has 14,000 restaurants in the U.S. and has 650,000 employees. On April 19, this figure will be 700,000 employees i.e. roughly four people per restaurant. (McDonald’s has around 32000 restaurants globally in 117 countries.) As per the plan, McDonald’s will hire 50,000 [...]
HR Case Studies (HRM)
Mercadona – Innovative HR Practices for better store performance
Mercadona, a Spanish supermarket chain is not only committed to offering the lowest prices but also personalized customer service. For over a decade, Mercadona has had steady profits and do so for more than a decade. In 2008 it had 1,210 supermarkets. In 2008, its performance, operation-wise was superior to other Spanish chains and also [...]
Case Study on FedEx – HR Practices
Over the years, FedEx had established its reputation as being one of the most employee-friendly companies in the world and is also credited for introducing many innovative HR practices. The people-service-profit (PSP) philosophy which FedEx introduced since its inception in 1973 was one-of-its-kind at the time. The formal HR policy linked employees directly to profitability [...]
Human Resource Management (HRM) Case Studies
Providing an introduction to human resource management (HRM), HR case studies study the essentials and theory of managing the workforce, human resource planning and development. These cases focus on the best HR practices followed by successful international companies. Organization Culture at Wal-Mart
Organization Culture at Wal-Mart
Case Study Contents Introduction Wal-Mart – Company Background Sam Walton and Wal-Mart’s culture Exhibit: Unique values that support Wal-Mart’s three basic beliefs The 10-Foot Rule – Wal-Mart’s secret to customer service The Sundown Rule Open-Door Policy Servant Leadership Rank-and-file profit sharing Grass Roots Process – Associate Opinion Survey The Wal-Mart Cheer Wal-Mart’s efforts to make [...]