This case was selected to be used for the 2010 International Leadership Association (ILA) Student Case Competition (ILA Conference events, ILA Boston – 4th Annual ILA Student Case Competition)

Nilekani is recognized as one of India‘s most successful software entrepreneurs. He was invited by the Indian Prime Minister to head the Government’s Unique Identification project (UID project), which aims to provide identity to a billion citizens. Can Nilekani, a man of technology who was prone to measure software projects in great detail, successfully lead a government program, a social project with India‘s inherent challenges?

Case Contents

  • Introduction
  • Nandan Nilekani – Early Years
  • Nandan Nilekani – Leading Infosys
  • Nandan Nilekani – Public Life
  • Nandan Nilekani – Leading UIDAI
  • Political Challenges
  • Other Indian Challenges
  • Opposition to UID – Data Privacy Concerns
  • Technological Challenges
  • Reaching the rural areas – Rebranding UID
  • The French Experience – Sharing best practices
  • Questions for discussion
  • Additional Readings and References
  • Exhibit 1 – Two Dimensions of software projects
  • Exhibit 2 – Infosys – Company Profile – 2010
  • Exhibit 3 – Infosys Timeline
  • Exhibit 4 – Infosys Historical Stock Price Chart
  • Exhibit 5 – Nandan Nilekani – Achievements and Awards
  • Exhibit 6 – Previous unsuccessful efforts by the Government for unique identification
  • Exhibit 7 – Nandan Nilekani at the unveiling of the new UID logo
  • Exhibit 8 – Leadership in India
  • Exhibit 9 – Features of the UID project
  • Exhibit 10 – India at a Glance
  • Exhibit 11 – India on the World Map
  • Exhibit 12 – Management Challenges – Private versus Public Sector
  • Exhibit 13 – Maturity levels in the CMM
  • Exhibit 14 – List of organizations/bodies opposing UID Project across India
  • Exhibit 15 – National identification number used by the governments of many countries

Case – Additional Reading/Reference