FedEx

Case Study on FedEx – HR Practices

Feb 22, 2010 This HRM case study highlights the Innovative HR practices and programs launched by FedEx since its early years. The people-service-profit (PSP) philosophy which FedEx introduced is also discussed. Tags: FedEx, HR Practices, Logistics, Package Delivery, people-service-profit (PSP) philosophy

Over the years, FedEx had established its reputation as being one of the most employee-friendly companies in the world and is also credited for introducing many innovative HR practices. The people-service-profit (PSP) philosophy which FedEx introduced since its inception in 1973 was one-of-its-kind at the time. The formal HR policy linked employees directly to profitability [...]